Cookie Policy
Effective Date: 7th July 2024
At HMO Fire Risk Assessment, we are committed to protecting your Cookie. This Cookie Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
- Information We Collect:
We may collect personal information from you when you voluntarily provide it to us, such as when you fill out a contact form or provide your details for the purpose of scheduling an assessment. The types of personal information we may collect include your name, email address, phone number, and property address. - Use of Information:
We use the personal information we collect to provide and improve our services, respond to inquiries and requests, schedule assessments, deliver assessment reports, and communicate with you regarding our services. We may also use the information to send you promotional emails or other marketing communications related to our services. You may opt out of receiving these communications at any time. - Cancellation and Refunds:
If you need to cancel an assessment, please notify us at least 48 hours prior to the scheduled visit. In such cases, we will refund the payment in full. Cancellations made within 48 hours of the scheduled visit may not be eligible for a refund. - Sharing of Information:
We may share your personal information with third-party service providers who assist us in delivering our services, such as engineers and technicians involved in conducting the assessments. We ensure that these third parties comply with Cookie and data protection laws and only use your personal information for the purposes specified by us. - Data Security:
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to safeguard it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data. - Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Cookie Policy, unless a longer retention period is required or permitted by law. - Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, please note that blocking or deleting cookies may affect the functionality of our website. - Third-Party Links:
Our website may contain links to third-party websites or services that are not operated or controlled by us. This Cookie Policy does not apply to those third-party websites. We recommend reviewing the Cookie policies of those websites to understand their data collection, use, and disclosure practices. - Children's Cookie: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so that we can promptly delete it.
- Your Rights: You have the right to access, update, correct, and delete your personal information in our records. If you wish to exercise any of these rights or have any questions about our data practices, please contact us using the information provided below.
- Changes to the Cookie Policy: We reserve the right to update or modify this Cookie Policy at any time. Any changes will be effective immediately upon posting the updated Cookie Policy on our website. We encourage you to review this Cookie Policy periodically to stay informed about how we collect, use, and protect your personal information.
- Contact Us: If you have any questions, concerns, or requests regarding this Cookie Policy or our data practices, please contact us.